No water during a cold snap usually means a frozen pipe — and a frozen pipe is a burst pipe waiting to happen. We thaw it safely and repair any split before it floods your home, any hour, with flat-rate pricing and no after-hours surcharge. Call before it thaws on its own.
Catch a freeze before it becomes a flood. During cold weather, watch for:
A frozen pipe is under real stress — the safest move is to act before it thaws and splits. If it's already burst, see burst pipe repair.
From a single frozen line to a freeze-burst flood — and prevention before the next cold snap.
Controlled, no-flame thawing of frozen supply lines in walls, crawlspaces, and garages.
Split, freeze-burst pipe cut out and replaced on the spot. Burst pipe repair
Frozen and split exterior spigots replaced with frost-proof hose bibs.
Insulation and heat tape added to vulnerable runs so they don't freeze again.
Exposed supply lines in unheated spaces thawed, repaired, and protected.
A pre-winter walkthrough to find and protect the pipes most likely to freeze.
A little prep saves a midwinter flood:
We can handle all of this in one pre-winter visit.
Portland winters are mild — until they aren't. The occasional hard freeze or ice storm catches homes that aren't built for deep cold, and the casualties are predictable: pipes in uninsulated crawlspaces, garages, exterior walls, and outdoor hose bibs.
Because freezes here are infrequent, many homes have little pipe insulation, so a single cold snap can cause a wave of frozen and burst pipes across the metro overnight.
We staff through cold snaps for exactly this reason — and the freeze that hits at 4 a.m. gets the same flat rate as one at noon.
Tell us where the water stopped; we dispatch before the thaw causes damage.
We find the frozen section and check for any split that's already formed.
Controlled heat restores flow — never an open flame near your home.
Repair any split, then insulate the run so it doesn't freeze again.
| Service | Typical range* |
|---|---|
| Locate & thaw an accessible pipe | $150–$400 |
| Freeze-burst repair (accessible) | $200–$700 |
| In-wall split repair | $400–$1,200 |
| Frost-proof hose bib replacement | $200–$500 |
| Pipe insulation / heat tape | Quoted on site |
*Typical Portland-metro ranges. Access and the extent of any split set the final flat quote — confirmed before work, with no after-hours, overtime, or trip surcharge.
Here's the trap with frozen pipes: the damage is often invisible while it's frozen. Ice expanding inside the pipe can split it, but the water doesn't escape until the ice melts. That's why the smart move is to call while the pipe is still frozen — so we can thaw it under control and catch a split before it floods.
The most common DIY disaster is thawing a pipe with an open flame, which starts fires and damages pipe. We thaw with controlled, flame-free heat, restoring flow safely while protecting your home.
Because the region's freezes are occasional, local homes are under-prepared, and the same spots fail every cold snap:
We don't just get your water back — we add insulation, heat tape, and frost-proof hose bibs to the runs that froze, so the next cold snap doesn't repeat the emergency. If a pipe has already burst, see burst pipe repair; if a shallow service line froze outside, see water line repair.
During a hard freeze, frozen-pipe calls spike across the whole metro at once, which is why we staff plumbers through cold snaps. Calling early — at the no-water stage, before the thaw — gets you ahead of the rush and ahead of the flood.
Every thaw and repair is performed by an Oregon-licensed, background-checked plumber and backed by a written guarantee, at the same flat rate whether the freeze hits at noon or at 4 a.m. — no after-hours surcharge.
Pipes are at risk once the air around them drops to about 20°F and stays there for several hours, though poorly insulated or wind-exposed pipes can freeze closer to freezing. In Portland, the danger isn't a steady cold winter — it's the occasional hard freeze or ice storm that catches homes built for mild weather. The pipes that go first are the ones in unheated crawlspaces, garages, attics, and exterior walls, plus outdoor hose bibs.
An exposed pipe in a sustained hard freeze can freeze in as little as three to six hours, which is why pipes so often burst overnight when temperatures bottom out and nobody's running water. A pipe with some insulation or warmth around it takes longer. The takeaway: when a hard freeze is forecast, take preventive steps before bed rather than hoping to catch it in the morning.
Yes — on the coldest nights, let a faucet served by a vulnerable pipe drip slightly. Moving water is much harder to freeze, and an open faucet relieves the pressure that actually bursts a pipe if ice does form. Focus on faucets along exterior walls or fed by crawlspace and garage lines. It wastes a small amount of water, far less than a single burst pipe would.
Often, yes — if it's caught and thawed carefully. Many frozen pipes thaw without damage when you open the faucet and apply gentle heat. The danger is a pipe that already cracked from the ice expanding: the split stays sealed by the ice and only floods when it thaws. That's why the safest move is to call while the pipe is still frozen, so we can thaw it under control and catch any split before it lets go.
The usual victims are supply lines in uninsulated crawlspaces and basements, pipes running through garages, attics, and exterior walls, outdoor hose bibs and irrigation lines, and plumbing in uninsulated additions or ADUs. Because the region's freezes are infrequent, many local homes have little pipe insulation, so one cold snap can cause a wave of frozen and burst pipes. We thaw, repair, and then insulate the vulnerable runs so it doesn't repeat.
We're a locally run, Oregon-licensed plumbing company that staffs through cold snaps — when frozen pipes hit and most shops are closed. A real person answers any hour, we thaw safely without a flame, and the flat rate is the same day or night — no after-hours surcharge.
Thaw, repair, and prevention in one visit so the same pipe doesn't freeze next week.
We thaw and repair frozen pipes 24/7 across Portland and the surrounding metro during cold snaps. Tell the dispatcher your neighborhood for a real arrival window.
That pipe may be frozen and about to burst. Call now and we'll thaw it safely before the thaw turns into a flood — any hour, same flat rate.
No water in a freeze? Call and we'll help before it bursts — any hour.
In cold weather, no water or only a trickle is the classic sign, especially on a fixture along an exterior wall or over a crawlspace. You may also see frost on a pipe, hear gurgling, or notice a bulge. A frozen pipe is at high risk of bursting.
As water freezes it expands, and the pressure between the ice and a closed faucet can split the pipe. The damage often isn't visible until it thaws — then water pours out. Best to address it before, not after, it warms up.
For an accessible pipe, open the faucet it feeds and apply gentle heat with a hair dryer, heat lamp, or warm towels. Never use a torch or open flame — it's a fire and pipe-damage risk. If the pipe is in a wall, under the house, or won't thaw, call us before it bursts.
Shut off your main valve immediately, open cold taps to drain the lines, and call us. A live dispatcher answers 24/7 and we'll repair the split fast. See our burst pipe repair service.
Thawing an accessible pipe typically runs $150–$400. If it has split, repair usually runs $200–$700 for an accessible section, more for in-wall work. We diagnose first and quote a flat rate before any work, with no after-hours surcharge.
The most vulnerable are pipes in unheated crawlspaces, garages, attics, and exterior walls, plus outdoor hose bibs and lines in uninsulated additions. Older Portland homes often have under-insulated crawlspaces where supply lines freeze in a cold snap.
Insulate exposed pipes, disconnect garden hoses, seal drafts near pipes, keep the heat on even when away, let a faucet drip during hard freezes, and open cabinet doors so warm air reaches plumbing. We also install pipe insulation and frost-proof hose bibs.
Yes — that's exactly when frozen pipes happen. A live dispatcher answers 24/7 and we keep plumbers on call through cold snaps, at the same flat rate with no after-hours surcharge.