Pressure that dropped overnight, a soggy patch in the yard, or no water at all usually points to a broken main service line. We locate the failure, then repair or replace it — trenchless where possible — any hour, with flat-rate pricing and no after-hours surcharge.
The main line runs underground, so the symptoms show up before the break does. Call if you notice:
Not sure if it's the main line or a hidden indoor leak? Leak detection tells us exactly where.
From a single break to a full replacement — located precisely, repaired to last.
Acoustic and line-tracing tools pinpoint the break so we dig one spot, not the yard. Leak detection
A single accessible break excavated and repaired with a sound new section.
Pipe bursting and directional boring replace the line through small pits — no full trench.
Aging galvanized service lines replaced end to end with copper, PEX, or HDPE.
Pressure-reducing valves and regulators repaired or replaced to protect the system.
Main shutoff valves and exterior hose bibs on the supply side repaired or replaced.
Trenchless (pipe bursting or directional boring) pulls a new line through small entry and exit pits — saving your driveway, walkways, and mature landscaping, and usually finishing faster.
Open-trench repair is the right call for a single shallow break or where obstacles rule out boring. We locate the failure first, then recommend the approach that fits your yard and budget.
Many older Portland homes still run on the original galvanized steel service line, which corrodes from the inside until pressure drops or it springs a leak. Aging copper, shallow burial that freezes in a cold snap, root pressure, and the region's shifting, saturated soil all add to the toll.
When we replace a failing galvanized line with copper, PEX, or HDPE, you typically get a noticeable jump in pressure and decades of reliable service.
Different from a leak inside the home or under the slab — see burst pipe repair and slab leak repair.
Describe the pressure drop, wet yard, or no-water situation and we dispatch.
We trace and pinpoint the failure along the service line — no random digging.
Spot repair vs. trenchless vs. full replacement, priced upfront.
We repair or replace, restore the surface, and back the work in writing.
| Service | Typical range* |
|---|---|
| Leak location & diagnosis | $150–$450 |
| Accessible spot repair | $600–$2,500 |
| Trenchless line replacement | $3,000–$7,000+ |
| Open-trench replacement | $2,500–$6,000 |
| PRV / shutoff valve replacement | $250–$750 |
*Typical Portland-metro ranges. Length, depth, method, and surface restoration set the final flat quote — confirmed before work, with no after-hours surcharge. Financing available on replacements.
A failed service line doesn't just cost money underground — it shuts the whole house down. We treat it as the emergency it is: a live dispatcher answers any hour, we locate the break quickly, and we get water back on as fast as the repair allows.
Tearing up a yard to "go looking" for a break is the old way. We trace and pinpoint the failure first, so excavation (or a trenchless pull) happens exactly where it's needed — protecting your lawn, driveway, and budget.
Everything between the city meter and your home's plumbing falls to us:
A single, accessible break in an otherwise sound line is a spot repair. A corroded, end-of-life galvanized line that's failed once will likely fail again — so replacement (often trenchless) is the better long-term value. We locate the break, assess the pipe, and give you the honest call.
Homeowners generally own the service line from the meter to the house, while the city owns the main and usually the meter. We handle your side and coordinate with the utility when the trouble is right at the meter — and we'll tell you which side the problem is on so you're not paying for the city's pipe.
Every repair and replacement is performed by an Oregon-licensed, background-checked crew and backed by a written guarantee, at the same flat rate whether we restore your water at noon or at 2 a.m. — no after-hours surcharge.
It depends on the material. Copper service lines often last 50 years or more, modern HDPE poly is rated for 50-plus, and old galvanized steel — common in older Portland homes — typically corrodes out in 40 to 50 years and is frequently well past it. Once a galvanized line starts losing pressure or springs a leak, replacing it with copper or HDPE usually restores strong flow and buys decades of reliable service.
Residential water service lines are buried below the frost line — generally around 18 inches to a few feet deep in the Portland area, deeper where freeze protection requires it. Depth varies by property, terrain, and when the line was installed. We locate the line and its depth before any work, which lets us choose between a trenchless pull and an open trench and dig precisely instead of trenching the whole yard.
Generally no. The homeowner owns and maintains the water service line from the meter to the house, while the city owns the main and usually the meter itself. So a leak in the line crossing your yard is your responsibility, not the utility's. We confirm with locating exactly where the failure is, and if it turns out to be at or before the meter, we'll tell you so you can involve the water provider.
A trenchless replacement of a typical residential service line is often completed in a single day, including restoring water before evening. Open-trench replacement can take longer depending on length, depth, and surface restoration like driveways or landscaping. Because no water is a whole-house problem, we prioritize these jobs and give you a realistic timeline — and the shortest possible window without service — up front.
It can. A corroding galvanized line produces rusty, discolored water and falling pressure, and a cracked or compromised buried line can let in dirt and groundwater, especially at low pressure. If your water looks brown on first draw or you've noticed grit, the service line may be failing. Replacing it with copper or HDPE typically clears up both the pressure and the water quality at once.
We're a locally run, Oregon-licensed plumbing company that gets your water back on and your yard intact. A real person answers any hour, we locate before we dig, and the flat rate is the same day or night — no after-hours surcharge.
Trenchless equipment and locating gear on hand mean we replace failing lines with minimal disruption.
We locate and repair main water lines 24/7 across Portland and the surrounding metro. Tell the dispatcher your neighborhood for a real arrival window — usually within about an hour.
Shut the main if it's bubbling up outside, then call. We'll locate the break and get your water back on — any hour, same flat rate.
Low pressure or no water? Call any hour and we'll locate the cause.
It's the underground service line that carries fresh water from the city meter at the curb to your home. Everything inside depends on it, so when it breaks you get low pressure or no water — and often a wet, sinking patch in the yard along its path.
A sudden drop in pressure throughout the house, no water at all, soggy or extra-green yard patches, water bubbling up from the ground, rusty water, a spiking bill, or a meter that runs constantly. Any of these means the service line needs attention.
Often, yes. Trenchless pipe bursting and directional boring replace the line through small pits instead of a full trench, preserving your driveway and landscaping. A single accessible break can sometimes be spot-repaired. We locate the failure first to choose.
Usually, yes — no water shuts down a household, and an underground leak wastes water, undermines the yard or foundation, and runs up the bill every hour. A live dispatcher answers 24/7 and we can locate and stabilize fast, then repair.
An accessible spot repair typically runs $600–$2,500. A full replacement runs roughly $2,500–$7,000+ depending on length, depth, method, and restoration. We quote a flat price before work and offer financing on replacements.
Corrosion of old galvanized steel and aging copper, freezing of shallow lines, ground movement, tree-root pressure, and high pressure over time. Many older Portland homes still have original galvanized service lines well past their lifespan.
Modern, durable materials — typically copper (Type K), burial-rated PEX, or HDPE poly for trenchless pulls. All far outlast the galvanized steel found in many older Portland service lines.
As a rule the homeowner owns the line from the meter to the house, while the city owns the main and often the meter. We handle the homeowner side and coordinate with the utility when the issue is at the meter, and we'll tell you which side it's on.